• Online tickets only, with no sales at the door; every Tuesday at 10am a new batch opens for visits six weeks later
• Watch a short video first: the museum's "Who was Anne Frank?" and Anne Frank Video Diary help kids know what they will see
• Steep, narrow stairs run through the whole house, so it is hard going for anyone who struggles to climb; a visit takes about an hour

The museum fills the canal house where Anne Frank and seven others hid from July 1942. Visitors climb steep stairs, pass behind the bookcase into the Secret Annex, and see Anne's room with the movie-star pictures she glued to the wall, plus her original red-checked diary.

The annex stays unfurnished at Otto Frank's request. The story is told through quotes, photos and video, and some images are hard to watch.