• Helmets for under-6s: children 0-5 ride free with a paying adult (one child per adult), and a helmet is mandatory
• Lifts slow for beginners: the lifts are self-service, but staff can slow the anchor lift for small children
• Snowmaking sets the season: opening day depends on the snow, so check the open slopes on the Serena site before heading out

Serena Ski is a compact downhill area with nine slopes and seven lifts over a 60 m drop; the five main runs are floodlit. Beginners start on three children's slopes with a platter lift, magic carpet and rope tow, while older kids head for the snowpark, moguls and the 4b jump line.

A free sledding hill sits alongside, and a ski school and rental office work on site.